Crabtree & Evelyn La Source Warming Foot Smoother 150g

• Exfoliate with volcanic sand, fine pumice and salt crystals
• Enriched  shea butter and glycerin
• Rich in anti-oxidants

We aim to make ordering from Washington Pharmacy as simple and straightforward as possible

Once your online transaction has been completed your order will be confirmed by email within 24 hours. Most orders received by 3pm (Monday to Friday) are dispatched the same day, subject to stock availability and seasonal peaks. All goods are either posted standard delivery through Royal Mail or sent by courier service. Please allow 3-5 working days for UK delivery; in most instances it will be less. For European and International deliveries please allow 5 to 10 working days (Although this does depend on local Customs/ Postal rules that are beyond our control).

If, for some reason your order cannot be met or delivered within the specified time, we will contact you immediately to make alternative arrangements.

If you have any questions or queries, or any specific delivery requirements (such as next day delivery service) please send us an email at info@washingtonpharmacy.co.uk before placing your order and we will be happy to answer any delivery questions.

Delivery charges are based on the weight of your order. As items are added to your basket, the weight is calculated and an accurate delivery charge is displayed when you check-out. This ensures that we can keep delivery charges as low and as accurate as possible.

Free UK delivery on orders over £35

Please note that this special free delivery offer only applies to orders weighing less than 2kg. If your order weighs 2kg or more, standard charges apply.

All standard delivery charges are calculated in accordance with the following table:

Destination	Basket Total	Basket Weight	Shipping Price
Mainland UK	£0.00-£24.99	0g-999g	£3.20
	£0.00-£24.99	1,000g-1,999g	£5.50
	£0.00-£24.99	2,000g+	£12.98
	£35.00+	0g-999g	FREE DELIVERY
	£35.00+	1,000g-1,999g	FREE DELIVERY
	£35.00+	2,000g+	£12.98
Europe	Any Value	0g-999g	£7.95
	Any Value	1,000g-1,999g	£13.50
	Any Value	2,000g+	Service Unavailable
International	Any Value	0g-999g	£9.95
	Any Value	1,000g-1,999g	£25.00
	Any Value	2,000g+	Service Unavailable

For remote areas of the UK (including The Isle of Man, Northern Ireland, the Scottish Highlands, Channel Islands, Isles of Scilly, Oban, Orkney Islands, Outer Hebrides and Shetland) delivery times may take longer and a shipping surcharge may apply. We will contact you if this is the case.

Please note that there is currently a maximum weight limit on European and International orders of 2kg. 

Christmas Delivery Times

Dates	Destination
UK Services
	UK Inland Services
Wednesday 20 December	2nd Class and Royal Mail Signed For®
Thursday 21 December	1st Class and Royal Mail Signed For®, Special Delivery Guaranteed
Friday 22 December	Royal Mail Special Delivery Guaranteed®
International Services
	International Economy (formerly known as Surface Mail)
Wednesday 27 September	All non-European destinations (except Canada, Far East, Middle East, South Africa and the USA)
Thursday 28 September	Far and Middle East (except Hong Kong and Singapore)
Thursday 12 October	Canada, Hong Kong, Singapore, South Africa, USA
Thursday 2 November	Cyprus, Eastern Europe, Greece, Iceland, Malta, Turkey
Thursday 16 November	Africa, Middle East
	International Standard (formerly Airmail) and all International Tracking and Signature Services (formerly Airsure® and International Signed For®)
Saturday 2 December	Africa, Middle East
Wednesday 6 December	Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)
Thursday 7 December	Caribbean, Central and South America
Saturday 9 December	Australia, New Zealand, Greece, Turkey
Wednesday 13 December	Czech Republic, Germany, Italy, Poland
Thursday 14 December	Canada, Finland, Sweden, USA
Friday 15 December	Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Saturday 16 December	Belgium, France, Ireland, Luxembourg
	International Standard HM Forces Mail - British Forces Post Office® (BFPO)
Monday 27 November	International Standard to operational HM Forces Mail
Monday 11 December	International Standard to static HM Forces Mail

Important Customs & Duty info for customers outside of the EU
Any customs or import duties are charged once the parcel reaches its destination country. The recipient of the parcel must pay these charges. We cannot calculate your import duty for you. You must contact your local customs office for current charges before you place your order to avoid any unexpected charges.

Please be aware that products such as perfumes, aftershaves and aerosols can no longer be shipped outside of the UK by airmail, due to aviation restrictions. Any purchases made will be refunded, though every effort has been made to stop this from happening during checkout.

Local Home Delivery
Home delivery within 1-2 days is available for a small charge within the local area for items purchased from the website. You will be notified of your arranged delivery time.
Delivery within Penarth/Cogan or Sully £1.50
Delivery within Dinas Powys/Llandough £2.00

Collect from Store
This option is available for our local customers and allows collection of your order from our store here in Penarth. Orders received before 3pm (Monday to Friday) will usually be available to collect after 12noon the following day (subject to availability).

Please collect your goods from the following address:
Washington Pharmacy
5 Washington Buildings
Stanwell Road
Penarth CF64 2AD

Gift Wrapping
Where the gift wrapping option is selected, this will charged at the rate of £1.00
This charge is only applied once to each order whether single or multiple items are ordered. Included in this charge is the option of having a gift wrapping message.

Christmas Delivery
All UK orders must be received by 3pm on the 18th December to ensure delivery (subject to postal services) by Christmas. European and International (USA and Canada) orders must be received by 10am on the 10th December. All other International orders must be received by 10am on the 5^th December.

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